Important work deserves to be heard.
We make sure public-interest initiatives have the voice and reach to make a difference.
ProInfo brings together citizen participation, communication innovation and policy engagement. We help good ideas reach people, involve them and find their way into public policy.
What We Do
Citizen Engagement and Participation
People have more to offer than opinions.
We use crowdsourcing, consultation and other participatory methods to tap into citizens’ experience, knowledge and ideas — and turn them into something that can shape decisions.
Strategic Communication
Before people listen, they need a reason to trust.
Hate, polarisation and manipulation are eroding public trust. Without trust, good work goes unnoticed and even the smartest communication goes unheard.
That’s why at ProInfo we start deeper — understanding what people care about, what creates connection and what earns credibility. Only then do we look at how an idea can be heard, understood and ultimately change the conversation.
Policy Engagement and Influence
A good idea matters only if it goes somewhere.
We turn citizen experience, knowledge and evidence into clear proposals for change — and take them where decisions are made. From national institutions to the European level, we work to turn participation into policy influence.
Experience
Inclusive Digitalisation and the Digital Decade
Technology can give citizens more power. No one should be left behind.
Digital tools give people unprecedented opportunities to access information, organise, participate and make their voices heard. But as essential services, work and public life move online, lacking digital skills increasingly means losing access to opportunities, services and a voice in society.
We help citizens embrace technology and use it to participate, organise and make a difference. At the same time, we bring their experience into digital policy — identifying what holds people back and pushing for a digital future in which everyone can take part and benefit.
Stronger Voices for Civil Society
When trust is under attack, civil society needs new ways to be heard.
We help organisations strengthen their communication capacity while testing new approaches to reach beyond the usual bubble. Our work combines professional communication methods with a deeper understanding of emotions, values and motivations — helping civil society build trust, respond to pressure and change the conversation.
This work is best illustrated by our recent initiatives Resilient Voices and Positive Citizen Narratives.
Working Across Europe
Based in Bulgaria. European by experience and outlook.
We work with civil society organisations, experts and institutions across the EU and beyond. We bring international experience into national work — and local knowledge, citizen experience and ideas into the European conversation.
As a member of the European Citizen Action Service (ECAS), we are part of a wider European community working for stronger citizen participation and an open civic space.
Important work deserves more than good intentions.
If your organisation has an idea worth spreading, a cause worth engaging people around or a voice that needs to reach decision-makers, we would like to hear about it.
proinfobg.com 