Turn good work into communication that reaches people — and participation that matters

ProInfo provides tailor-made strategic support to civil society organisations, public-interest initiatives, independent media and public institutions that want to communicate more effectively, reach the right audiences and involve people meaningfully in their work.

We work with organisations on real challenges rather than offering off-the-shelf solutions. Support can range from a focused consultation to longer-term mentoring and hands-on assistance.

We can help with:

• Communication strategy and audience engagement – defining priorities, audiences, messages and the most effective ways to reach them.

  
  

• Content and digital campaigns – improving storytelling, social media, digital marketing and content planning across platforms.

  
  

• Stakeholder and community engagement – designing practical approaches to involve citizens, supporters, partners and decision-makers.

  
  

• Crowdsourcing and participatory methods – turning citizen input into structured evidence, recommendations and policy engagement.

  
  

• Monitoring and analytics – understanding what works, who you are reaching and how communication can be improved.

  
  

• Digital tools and innovation – using new technologies, including AI, where they can genuinely improve efficiency, engagement and impact.

  
  

Our approach draws on ProInfo’s experience supporting civil society and public-interest projects in Bulgaria and across Europe — from communication and digital outreach to large-scale citizen engagement and policy dialogue.

Have a communication or engagement challenge?

Tell us briefly what you are trying to achieve. We can suggest a practical format, scope and level of support tailored to your organisation.

For enquiries about availability and pricing, use the form below.